Stop Spam and Solicitation Calls to Your Real Estate Business

Learn how to protect your real estate business from spam and solicitation calls with these simple strategies. From call screening services to registering on the Do Not Call list, reduce unwanted calls and focus on real clients.

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Stop Spam and Solicitation Calls to Your Real Estate Business

Spam and solicitation calls are an ongoing nuisance, especially for real estate businesses. These constant interruptions waste time, distract from real work, and can even frustrate potential clients. If your business phone number is publicly listed, you might feel like there’s no escape. Fortunately, there are several ways to stop or at least reduce the number of spam and solicitation calls your business receives. Let’s look at practical solutions you can implement to get your phone ringing with real leads, not robo-calls.

1. Use Call Screening Services

One of the easiest ways to reduce unwanted calls is by using a call screening service. Many phone systems offer features that help you screen and block spam before it ever reaches you. These services will give you the option to either block or divert unwanted calls, leaving you free to focus on real clients.

Some of the popular call screening services include:

  • Google Voice: This free service from Google lets you create a new phone number that forwards calls to your existing phone. You can screen calls, block numbers, and even listen to voicemails transcribed into text.
  • Grasshopper: Grasshopper is a business-focused service that offers call forwarding, screening, and professional voicemail options. It’s great for keeping your personal number separate from your business contacts.
  • Phone.com: This service offers features like call blocking, screening, and customizable call handling. It’s particularly useful for small real estate businesses that want more control over their incoming calls.

By using these services, you can stop spam and solicitation calls before they interrupt your day. Most screening systems will also give you a chance to hear who’s calling, helping you decide if you want to pick up the call.

2. Register on the National Do Not Call Registry

One of the simplest ways to reduce telemarketing calls is by registering your business phone number with the National Do Not Call Registry. This registry, run by the Federal Trade Commission (FTC), allows you to opt out of receiving telemarketing calls from legitimate companies.

While this won’t stop all unwanted calls—especially from scammers or robocallers—it can significantly reduce the number of telemarketing calls your business receives. The registry won’t block political calls, charitable requests, or some business-to-business calls, but it’s still a solid first step in fighting off spam.

You can register your business number for free by visiting the Do Not Call Registry website or calling 1-888-382-1222 from the number you want to register.

3. Use Call Blocking Software

For even more protection, consider installing call blocking software or apps. Many of these services work by identifying known spam numbers and blocking them automatically. Here are some popular options that are trusted by businesses:

  • Hiya: Hiya is a popular app that identifies and blocks spam calls. It can also warn you about numbers that have been reported by other users as spam.
  • Truecaller: Truecaller is a powerful app that not only blocks spam calls but also provides caller ID information for unknown numbers.
  • RoboKiller: RoboKiller is another app designed to block robocalls and spam. It uses AI to predict and stop spam calls before they even reach your phone.

These apps can be an effective way to filter out unwanted calls automatically, and many offer additional features like call logs and reports that can help you track spam activity.

4. Utilize Virtual Receptionists or IVR Systems

Implementing a Virtual Receptionist or Interactive Voice Response (IVR) system is another great way to stop solicitation calls. These automated systems require the caller to interact with a menu, such as pressing numbers to direct their call to the right department.

Most spam or solicitation calls are automated, so they will fail to navigate the IVR system and disconnect. This means only genuine callers will get through to you, cutting down on interruptions and saving you time.

You can set up an IVR system with many business phone providers, and it’s especially useful for real estate businesses that need to manage multiple calls from clients and partners.

5. Use a Separate Number for Public Listings

If your business phone number is publicly listed on your website or Google Business Profile, you’re more likely to receive spam calls. One easy solution is to use a separate number specifically for your public listings, like your website or social media profiles. This way, you can keep your main business line private and use the public number only for external communications.

Services like Google Voice allow you to create a secondary number for free, and it can be forwarded to your main line. This gives you control over who gets to call your main business number and allows you to block spam on your public line.

6. Add CAPTCHA to Online Forms

Spam callers sometimes scrape business phone numbers from online forms or websites. To prevent this, consider adding a CAPTCHA feature to your website’s contact form. CAPTCHA is designed to prevent bots from filling out forms or scraping your phone number.

While this doesn’t prevent all spam, it adds an extra layer of protection to stop your number from being harvested by online bots.

7. Train Your Team to Handle Spam Calls

Even with all these tools in place, some spam calls may still get through. That’s why it’s important to train your team on how to quickly identify and end these calls. Teach your staff not to engage with spam callers and to hang up immediately if they recognize solicitation.

Having a clear policy in place helps your team handle these distractions efficiently, ensuring that spam calls don’t waste valuable time. It also keeps the focus on legitimate clients, which is essential for growing your real estate business.


Spam and solicitation calls can be a major headache for real estate businesses, but you don’t have to put up with them. By using call screening services, registering with the Do Not Call Registry, and employing call blocking software, you can drastically reduce the number of unwanted calls. Tools like virtual receptionists, separate public numbers, and CAPTCHA can provide even more protection. Finally, train your staff to handle the occasional spam call that gets through.

Implementing these strategies will not only cut down on interruptions but also allow you to focus on what really matters: growing your business and serving your clients.

Travis Christianson
About the Author: Travis Christianson
Travis Christianson is the founder behind ThriveByWeb, a cutting-edge digital marketing platform tailored specifically for the real estate industrry in the United States and Canada. With over two decades of experience in graphic design, web development, and internet marketing, Travis embarked on a mission in early 2020 to assist families, homeowners, and small businesses in maximizing their online presence.

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